General topics » Connected Cradle

I just had my S21 phone fly out of the BMW cradle and smash itself to destruction , What a load of expensive shite , I used a cheap ebay one on my XR and i never had any bother with it , You would think BMW would design a better quality
component.

I've had the cradle drop my S22 twice. But, I moved the cradle from the handle bars to over the TFT and the frame in front of the tank stopped it long enough to let me get a hand on it. Both times were basically my fault for being inattentive when I put the phone in the cradle. I have the phone in a thin Spigen case and that will fit, but it's clear that the cradle is designed for a phone with no case. Probably due to the inductive charging capability of the connected ride cradle. The phone will charge with the Spigen case, but may not with other, thicker cases, say Otterbox. You still need to be very deliberate about how you put the phone in the cradle. Insert the top of the phone first and be sure it is hooked under the lip, then make sure the bottom clip also grabs the bottom side well. Give the phone a shake to be sure it's immobile. Good to go. It definitely would work better without a case. So far, as long as I've been methodical about putting it in the cradle, it has been no problem with the case on. I agree, the design could be better. But, it is what it is and it seems to work for me as long as I do my part. If you don't need to be able to make calls, a cheap smart phone for just Nav and music might be a good idea. There are a lot of decent, reasonably priced Android phones that can be tasked with this duty and not hurt if trashed.

I have an S22 with the most basic thin case - it fits snuggly under the upper 'lip' of the cradle and never budget even a bit. Certainly used it for well over 1k miles.
(including a sudden, unavoidable, and unfortunate christening of my RS on a entirely torn up gravel road)

It could be the case choice, but IIRC S21 is bigger than the S22 (part of the reason I waited for the S22) it could be it's pushing the size...

I agree on the thin case. I have both an iPhone 13 Pro and an iPhone 11 Pro. The 13 Pro does not fit securely in the cradle because the camera protrusion. The 11 in a Spigen case fits well but it does take some care to get it mounted correctly.

i was looking at the BMW cradle Saturday at my dealer after picking up the new RS . ;They handed me a phone list of ones that fit . Nothing samsung was on the list.
So guessing BMW knows now .

I will be nervous about using it now , Can you use another mount and still use the wizz wheel with the phone .

Zitat von Dav1959 im Beitrag #6

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I will be nervous about using it now , Can you use another mount and still use the whiz wheel with the phone .

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This is where I think BMW screwed the pooch. They could have taken the electronic guts of the cradle and just made it a module that plugs in where the nav prep plugged in. You'd then have needed to add charging at the front of the bike and your own mount, like a Quadlock.

I already have the Motomate so may fit a quadlock , A mate of mine who is a first responder and biker said he was at a bike accident and the bike was a mess but the phone was still in the quadlock so it must be very robust.