General topics » US owners - what did you pay for break in service?

On another thread I posted my dealer charge of $540 for the initial service. I thought that was way too high, as did some others. So now I'm curious...what did you pay?

On our 2016 and 2022 bikes I asked for a free break in service as part of the bike purchase.
They still print out a bill but I did not have to pay.
The 2022 bikes had the break in service November 2021. (we were lucky it was warm enough for the 350 mile round trip)
Total was $240.90

Parts $105.07
1 hour Labor $120
Sales tax $9.83
Misc $6

Lee 600 Mile Service_0001.jpg - Bild entfernt (keine Rechte)

Lee 600 Mile Service_0002.jpg - Bild entfernt (keine Rechte)

I paid just under $450 in Austin. I remember when the first service was offered free of charge by the original owners years ago. I plan to do all the maintenance that I can myself from here on. Anything short of removing the engine (or warranty work) I will do, and maybe even that if it comes down to it. I have worked on all my own bikes since the mid-70's, and worked on airplanes since before that.

Frank

Thank you, Lee and Frank! VERY interesting!!

Frank, your charge was a bit closer to mine, but still much less. And yours didn't include a mysterious "complimentary general inspection" like mine did...I'm still wondering what that was, given the high charge for the service overall.

My steep cost? $0

Did the work myself.

I went with the 5 year warranty, and have tire, rim and battery insurance on the 22 1250. I also don't have to pay for maintenance service for some time. But it added a 100 bucks to the monthly payment. I think this system favors a high mileage use imo. If I don't ride it enough then it becomes more costly than just paying the services, which is more expensive in some cases than I thought it would be ....

Zitat von paleolithictech im Beitrag #7

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I went with the 5 year warranty, and have tire, rim and battery insurance on the 22 1250. I also don't have to pay for maintenance service for some time. But it added a 100 bucks to the monthly payment. I think this system favors a high mileage use imo. If I don't ride it enough then it becomes more costly than just paying the services, which is more expensive in some cases than I thought it would be ....

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The 600 mile service on my 2016 RS was $289.94. Parts were $89.72, labor was $174.40, shop supplies were $19.28 and tax was $6.54.

Of course this was about 7 years ago, but even with inflation your cost is too high.

Zitat von wessie im Beitrag #9

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Zitat von BEARR im Beitrag #8

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Zitat von paleolithictech im Beitrag #7

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I went with the 5 year warranty, and have tire, rim and battery insurance on the 22 1250. I also don't have to pay for maintenance service for some time. But it added a 100 bucks to the monthly payment. I think this system favors a high mileage use imo. If I don't ride it enough then it becomes more costly than just paying the services, which is more expensive in some cases than I thought it would be ....

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I'm assuming you mean an extended warranty. My dealer wanted me to buy an extended warranty because (get this) BMW motorcycles have a lot of electronics and since the pandemic much of the manufacture of these components has been farmed out to third party vendors, so failures can happen. WTF? I'm thinking...they're selling me a motorcycle, then telling me it might be a good idea to buy an extended warranty to protect against these failures? That's what I call "poor sales technique".

Oh...the extended warranty? They wanted over $1400 for it. I said (shoving the warranty info away from me), "No, thanks..."

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time to draw a line under your recent experiences, then find a different dealer, an independent workshop or undertake home servicing

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Zitat von wessie im Beitrag #12

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Zitat von BEARR im Beitrag #11

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Zitat von wessie im Beitrag #9

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Zitat von BEARR im Beitrag #8

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Zitat von paleolithictech im Beitrag #7

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I went with the 5 year warranty, and have tire, rim and battery insurance on the 22 1250. I also don't have to pay for maintenance service for some time. But it added a 100 bucks to the monthly payment. I think this system favors a high mileage use imo. If I don't ride it enough then it becomes more costly than just paying the services, which is more expensive in some cases than I thought it would be ....

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I'm assuming you mean an extended warranty. My dealer wanted me to buy an extended warranty because (get this) BMW motorcycles have a lot of electronics and since the pandemic much of the manufacture of these components has been farmed out to third party vendors, so failures can happen. WTF? I'm thinking...they're selling me a motorcycle, then telling me it might be a good idea to buy an extended warranty to protect against these failures? That's what I call "poor sales technique".

Oh...the extended warranty? They wanted over $1400 for it. I said (shoving the warranty info away from me), "No, thanks..."

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time to draw a line under your recent experiences, then find a different dealer, an independent workshop or undertake home servicing

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Or...send an email to BMW North America (which actively solicits comments, good and bad), detailing my service experience. See what they have to say. Nothing to lose...

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a few things to consider before you do that, spending a lot of effort and potential emotional discomfort:

1. did you enquire about the cost prior to the service booking?
2. did the service reception run through the work to be done when you arrived?
3. did you sign an agreement agreeing the charges before the work commenced?
4. if the above were completed, have you approached the dealer to query the charges levied to ask of they made a mistake?

1-3 happen when I seek a service at my local dealer.

In the UK, BMW would only intervene if all 4 of the above happened and the dealer declined to alter the bill.

If you missed out 1 & 2 but did 3, then unless the dealer agrees a mistake happened, what can you complain about?

This post may sound harsh, but requesting and agreeing to a service is engaging in a contract and unless you undertake due diligence there is a risk you may be charged more than you expected.

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July of 2016, $201.51

Zitat von zer0netgain im Beitrag #5

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My steep cost? $0

Did the work myself.

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