Warranty stuff » Windscreen rattle

My new R1250RS had a bit of rattle in the joint between the windscreen bracket and one of the four arms that hold it (the upper right one). I complained to the dealer, and they arranged to have a look at it during the 1000 km service. Service finished, the mechanic who serviced it basically told me everything was normal and "they all do that, sir" - despite the fact that only one out of four had this much slack, and none had on the bike I had just traded in.

After making my non-acceptance clear at the desk, I was given a new appointment for a re-evaluation and a software update at the same time, this time in the hands of their chief wrench.

I'm not certain what else the update did, but the TFT software had a new version number. And it was done free of charge. As for the bracket, I was told that it (the frame that moves with the screen) needed replacement. I suggested they send me the new part so I could replace it myself, cheaper for both parties than their workshop time and my time off from work. Agreed, with the understanding that we still needed to figure out return of the old part.

The new part arrived today and went on the bike this evening. All good, no rattle whatsoever.

Apparently, mechanics are human beings, sometimes prone to making poor decisions. But that chief mechanic has earned my trust over the years, and that hasn't changed now.

Mine rattles sometimes as well. Same spot on the linkage, top right side.
When I take the bike back in next week to have the rear rack installed, that was supposed to be on the bike at time of delivery, I will bring the windscreen rattle to their attention.

The "fit" of the pin is loose?

Zitat von Mr. 36654 im Beitrag #3

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The "fit" of the pin is loose?

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Zitat von Brickhead im Beitrag #4

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Zitat von Mr. 36654 im Beitrag #3

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The "fit" of the pin is loose?

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It was, around one of the four pins. It isn't with the replacement bracket.

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Zitat von Brickhead im Beitrag #1

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Service finished, the mechanic who serviced it basically told me everything was normal and "they all do that, sir" - despite the fact that only one out of four had this much slack, and none had on the bike I had just traded in.

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I put a rubber washer under the offending pin. Did the job.

I did the same too.