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R1200RS + R1250RS Forum � 1200 RS technology � General topics � Condensation in Dash

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#1 | Condensation in Dash datum

Wed Jun 15, 2022 8:33 pm

Hi I have a 2016 R1200RS every now and again I get condensation behind the dash screen
My dealer says I have to pay for a repair seal and front screen kit my bike has the 2 year BMW dealer warranty and some others have had the job done under warranty what do you think
Thanks
John

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#2 | RE: Condensation in Dash datum

Wed Jun 15, 2022 11:45 pm

Zitat von stormbringer im Beitrag #1
Hi I have a 2016 R1200RS every now and again I get condensation behind the dash screen
My dealer says I have to pay for a repair seal and front screen kit my bike has the 2 year BMW dealer warranty and some others have had the job done under warranty what do you think
Thanks
John

Try a different dealer for a second opinion. The warranty is valid at any dealership. If that is not fruitful then read the T&Cs and decide if you have a valid claim. The warranty is actually an insurance policy and there will be a defined complaints process that can be escalated to an ombudsman if you feel this is necessary.

Pay particular attention to any section in the policy relating to normal wear and tear that relates to seals on a 6 year old bike.

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