General topics » Service Schedule

Does anyone have a copy of a service schedule. I'm looking particularly for the 18k miles (30km) as I'm in a dispute for work required on the front forks.

Thanks

18,000 Mile Service_0001.jpg - Bild entfernt (keine Rechte)

You can also find the service schedule on page 186 of your Rider Manual.

I just visited my official franchised BMW dealer to make an appointment for my 18K mile service and asked the same question. They seemed amazed that I would even ask what was included in an official BMW service, since they expect you to just keep quiet and pay the bill when it comes due. (Service Advisors are apparently not used to answering questions.) After about 5 minutes of research on his computer, the "Service Advisor" told me that the service consists of an oil and filter change, hooking the bike up to the BMW factory computer to check for and clear any faults and to reset that stupid service warning indicator, and checking the bike over to make sure that it hasn't fallen apart. Labor charge for that service is about one hour. Fork oil replacement is not included in their version of the 18K service - in spite of what the schedule says above, which appears to be something that the Service Advisor doesn't have access to.

Then I asked about the fork servicing and oil replacement that BMW recommends to be performed at 18K miles. Another 5 minutes went by and then I was informed that fork oil change was indicated to be performed every 30K km, which he thought was about 18K miles. But it is not included in the 18K mile servicing and if your want it performed you have to specifically ask for it. The "Advisor" acted like that was the first time anyone had ever asked that question. (I don't think he had seen very many R/RS models and knew that the GS/RT versions didn't need their fork oil replaced.) I was told that the labor charge for that service would be two hours, plus the cost of any parts such as the special BMW-brand fork oil used and oil seals. When I mentioned that replacement of the oil would likely not involve also replacing oil seals, I was told that in that case I would not be charged for them. And so it goes. I made my service appointment for August 18 - 10 days past when my bike is supposed to fall apart according to my service indicator warning light. I am keeping my fingers crossed that the BMW tech working on my RS knows more than my "service advisor".

Zitat von Richard230 im Beitrag #3

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I was told that the labor charge for that service would be two hours, plus the cost of any parts such as the special BMW-brand fork oil used and oil seals.

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I think my dealer charges by the whole hour and rounds up if they need to.

Zitat von Richard230 im Beitrag #5

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I think my dealer charges by the whole hour and rounds up if they need to.

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My bike had the 18k service yesterday. I had it done at Vines Guildford and they told me when the bike was booked in that a change of the fork oil was required. The total bill for the service (including loan bike) was £356 - it was a bit cheaper than the initial quote as they discount labour if the bike is over 3 years old.

Useful info. Mines going in in two weeks for the 18k service. At least I know what to expect.

Two years ago when I had my 18K service performed, not wanting to spend too much time cooling my heals at my dealership, I broke up my 18K service into two visits. The fork oil replacement set me back $261 for labor and $18 for fork oil (ouch!), USD.

The 18K service, without the fork oil servicing, was $287 labor and $331 for parts ( ). USD

I think labor was going for $130 an hour back then. Now the shop is charging $150 an hour.

Richard, which shop do you use? BMW SF? I might use concord but haven’t decided yet.

Zitat von Doc4216 im Beitrag #11

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Richard, which shop do you use? BMW SF? I might use concord but haven’t decided yet.

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Zitat von Richard230 im Beitrag #12

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Zitat von Doc4216 im Beitrag #11

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Richard, which shop do you use? BMW SF? I might use concord but haven’t decided yet.

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Calmoto in Mountain View. No problem parking and I don't have to watch where I step when going for a walk in the neighborhood while my bike is being serviced.

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Zitat von Richard230 im Beitrag #3

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I just visited my official franchised BMW dealer to make an appointment for my 18K mile service and asked the same question. They seemed amazed that I would even ask what was included in an official BMW service, since they expect you to just keep quiet and pay the bill when it comes due. (Service Advisors are apparently not used to answering questions.) After about 5 minutes of research on his computer, the "Service Advisor" told me that the service consists of an oil and filter change, hooking the bike up to the BMW factory computer to check for and clear any faults and to reset that stupid service warning indicator, and checking the bike over to make sure that it hasn't fallen apart.

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Zitat von dinez im Beitrag #14

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Zitat von Richard230 im Beitrag #3

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I just visited my official franchised BMW dealer to make an appointment for my 18K mile service and asked the same question. They seemed amazed that I would even ask what was included in an official BMW service, since they expect you to just keep quiet and pay the bill when it comes due. (Service Advisors are apparently not used to answering questions.) After about 5 minutes of research on his computer, the "Service Advisor" told me that the service consists of an oil and filter change, hooking the bike up to the BMW factory computer to check for and clear any faults and to reset that stupid service warning indicator, and checking the bike over to make sure that it hasn't fallen apart.

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I will be surprised if there's something more been offered from any BMW dealer around the world. I experienced exactly the same of whichever dealer on whatever service I went.

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