Navigation » Navigator V seems dead

Hi all, any help or suggestions would be greatly appreciated.
My Navigator V unit has become totally unresponsive, Black screen. Installed a new genuine battery but no change. Mounted in the cradle on the bike still no change.
Unable to perform either soft or hard reset as screen is blank.
Am i missing something basic or is the unit Dead?

Check you have no dirt on the back of the case, no contacts between pins, corosion etc.

My own unit seemed 'failed' 4 years ago and it was just the faulty handlebar wheel turning the display down to zero percent, it looks blank/black.

An earth fault took the system down through the menus and the last one is display so it just closed the display off.

Worked off the bike and every time it was back in the cradle it reset to zero, once the new wheel was fittted satnav was/has been ok since.

Any earth/contact between pins could be causing this same issue.

I always turn off my satnav fully after and use - NOT the 'turn off'that comes from the cradle when the ignition is turned off.

When on a display screen I hold the power off button on the rear until I get a power off option - I think this turns if fully off with no standby.

You could try holding this button in for 10 seconds and see if there is a further reset on option.

unfortunately i have connected it to two seperate laptops but to no avail.
i get a 'windows does not recognise this item as it may have malfunctioned on both computers.
it seems no matter what i try i get the same dead screen.

Have you used the charge cable the Nav came with? If it's dead, the cradle won't bring it up where it turns on. I've had to use the oem cable attached to either a computer or plugged into a wall outlet to get it back enough where it'll turn on in the cradle. From there, it charges fully while riding [ but if dead it will not come up no matter how much time you leave it in the cradle while riding ]

I feel that you are correct Wessie.
Dissapointing but it is what it is.

Ride on;)

I don't know if you think it would be worth it, but if you ring garmin uk they will sell you a replacement battery for about £12 delivered.

so i have made contact with Garmin but they have refered me to a bmw dealer as garmin only deal with software on these units so they tell me.

I have a V looking for a good home since I moved to the cradle/iPhone combo.
Cover the postage and its yours. Feel free to make a donation to a charity of your choice for you feel it’s worth.
I’m in RoI but if post B-word customs are an issue I can use it as an excuse for a day trip up north and post it from there.
PM me for details.
Mark

What a brilliant offer, nice one Marco

Oops, I did indeed.

Sounds like a fantastic and generous offer.
I am very interested and would love to accept.
I,m a forum novice however. How /where do we go from here? How can i contact you?