accessories » Motorrad - Beware

Has anyone bought anything from Motorrad recently? Before Christmas I ordered and paid for some panniers which were supposed to be delivered "on or about 25/12"
I have just received a message from DHL saying they are now in the UK but are subject to an import duty of £134. This was never mentioned in the sale and the price included shipping charges (UPS was mentioned).
When I queried this using the "chat" button on their website the operator said it is a new charge that they didn't know about (which I guess is brexit related) and said i would have to send an email. I have written twice but no response yet.
I would have thought they would be aware that Brexit might cause additional duties, also that this might have been mentioned somewhere when offering a price for the goods

which motorrad, i take it it was not UK , i had the same trouble a few years ago when i bought a vortex sat nav holder from hightide in AUS. at that time it was £36. import tax

If the transaction was completed (paid for) before the end of the year it should be exempt from charges (I have been told) so long as it is an EU country.

Purchases after Jan 1st should be Exports from the country of purchase, so no local VAT, but will be subject to UK vat, import duty (depending on product) and any brokerage fees.

Basically the EU is now the same as USA for imports (and exports), as an example.

Welcome to the brave new world.

Zitat von Gunns10 im Beitrag #1

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I would have thought they would be aware that Brexit might cause additional duties,

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Zitat von himoverthere im Beitrag #4

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Zitat von Gunns10 im Beitrag #1

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I would have thought they would be aware that Brexit might cause additional duties,

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Hang on a minute, your country voted for brexit, I would have thought that you should have been aware that it might cause additional duties.
Most people in the EU know nothing about brexit and don't really care at all.

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If the goods were imported to the UK after the 1st of Jan then duties will apply. You got what you (as a country) voted for.
This is just the thin edge of the wedge.

Zitat von Elmer J Fudd im Beitrag #5

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Zitat von himoverthere im Beitrag #4

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Zitat von Gunns10 im Beitrag #1

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I would have thought they would be aware that Brexit might cause additional duties,

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Hang on a minute, your country voted for brexit, I would have thought that you should have been aware that it might cause additional duties.
Most people in the EU know nothing about brexit and don't really care at all.

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They will slowly realise that it affects them too. Goods leaving UK to EU are now exports so will cost more and some UK companies are stopping exports to EU and even NI due to extra cost / hassle.

If you were buying from UK on price, you may now be able to find the product cheaper in EU, but that price will be higher (otherwise you would have bought it in the EU in the first place).

All fun and games.

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Zitat von himoverthere im Beitrag #4

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Zitat von Gunns10 im Beitrag #1

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I would have thought they would be aware that Brexit might cause additional duties,

---

Hang on a minute, your country voted for brexit, I would have thought that you should have been aware that it might cause additional duties.
Most people in the EU know nothing about brexit and don't really care at all.

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Let's not start another major political exchange, I was talking about one particular transaction not the overall implications of Brexit

Zitat von neilgw im Beitrag #2

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which motorrad, i take it it was not UK , i had the same trouble a few years ago when i bought a vortex sat nav holder from hightide in AUS. at that time it was £36. import tax

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If you have not already done so it would be worth contacting the supplier as they may be able to reimburse the vat they charged you due to delay in the shipment crossing the border.
Hopefully things will settle down although shipping is suffering globally so its not just the UK

Zitat von Gunns10 im Beitrag #1

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Has anyone bought anything from Motorrad recently? Before Christmas I ordered and paid for some panniers which were supposed to be delivered "on or about 25/12"
I have just received a message from DHL saying they are now in the UK but are subject to an import duty of £134. This was never mentioned in the sale and the price included shipping charges (UPS was mentioned).
When I queried this using the "chat" button on their website the operator said it is a new charge that they didn't know about (which I guess is brexit related) and said i would have to send an email. I have written twice but no response yet.
I would have thought they would be aware that Brexit might cause additional duties, also that this might have been mentioned somewhere when offering a price for the goods

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Zitat von Wayfarer im Beitrag #12

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If you have not already done so it would be worth contacting the supplier as they may be able to reimburse the vat they charged you due to delay in the shipment crossing the border.
Hopefully things will settle down although shipping is suffering globally so its not just the UK

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Incidentally, Motorrad is just the German word for motorcycle so we have no idea where the goods came from.