RE: Keyless Fob ... Covered by Warranty?

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#16 | RE: Keyless Fob ... Covered by Warranty? datum

Sat May 18, 2019 1:44 pm

Zitat von Ray B im Beitrag #14
I replace the batteries on my two fobs yearly just on general principle. I carry two, because, warranty or not, these are small electrical transmitters, and I figure the chance of failure is pretty high

What did you have to pay for a second fob - don't they cost the earth?? Do you not have the grey plastic 'emergency' key for back-up use?

KC100->CB100N->CB250RS--------->DL650AL2->R1200RS

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#17 | RE: Keyless Fob ... Covered by Warranty? datum

Sat May 18, 2019 3:06 pm

Zitat von Stick Rockwell im Beitrag #13

I'm not a happy camper............ Stick.

Don't blame you for not being happy.

Lee
2016 R1200RS
Iowa, USA

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#18 | RE: Keyless Fob ... Covered by Warranty? datum

Sat May 18, 2019 5:19 pm

Zitat von Freddyfruitbat im Beitrag #16
Zitat von Ray B im Beitrag #14
I replace the batteries on my two fobs yearly just on general principle. I carry two, because, warranty or not, these are small electrical transmitters, and I figure the chance of failure is pretty high

What did you have to pay for a second fob - don't they cost the earth?? Do you not have the grey plastic 'emergency' key for back-up use?

Yeah, an irritating situation.

1. You're right - like everything about the bike, purchase requires a real justification . I tried to find my receipt for the second fob, but I couldn't find it. (Where's Freud when you need him.) I recall around $275 in 2015. (Not cheap, but then most of my miles are multi-day trips, and I was weighing in risk of malfunction and loss of my time if not peace of mind.)
2. I also bought at $35 plain key, so I wouldn't risk injuring my fob on luggage and such.... (I know - it wasn't a problem until Darrell pointed out the risk of dropping my luggage with the key in the barrell, at which point, for the first time in decades, I dropped a pannier while unloading...; the fob was fine, but the point was made.)
3. The little gray emergency key works, but is foiled and stashed in the body work in case I somehow lose the use of 2 fobs at once (like, accidentally putting both in my multi-pocketed jacket that somebody nicks while I'm not looking).

(Yes, I spent some time with the Boy Scouts.)

�A good man always knows his limitations.�

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#19 | RE: Keyless Fob ... Covered by Warranty? datum

Thu Aug 08, 2019 9:27 pm

Zitat von Stick Rockwell im Beitrag #13
Well, much to my dismay, I retrieved my RS from my local dealer last night after nearly 3 weeks of observation. The service writer saw the error on the display (key fob ?) 2 Saturdays ago, but no one else saw it afterwards, and therefore they wrote it up as the problem could not be duplicated. The reason was in an effort to troubleshoot the display error, the service writer replaced the weakened key fob battery with a new one. This had been my cure for the issue 4 other times during my 20 months of ownership. Reinserting the used battery does not then display the error message, it just delays the error message from returning immediately.

This key fob either EATS BATTERIES or intermittently loses good contact to the terminals!

They involved BMW Motorrad at my insistence, and when the factory would not listen to reason, I filed a complaint as well. To no avail, as the Motorrad would not authorize a replacement.

So, back to riding for the next period of time before it fails again and then back to the dealer for another visit to see what reason they can dream up NOT to support their products.

I'm not a happy camper............ Stick.

Thread update as promised.

I retrieved my RS from MOD (Motorcycles of Dulles) this morning after they got BMW to replace the Key Fob. The tech, in troubleshooting the issue, exchanged the Keyless Ignition Systems Antennae from a known working unit on the showroom floor and the faulty Key Fob recognition issue persisted. The Motorrad Morons then authorized and shipped a like keyed fob replacement.

Seems logical, but why did I have to jump through hoops to get this resolved?

Now it's off on Sunday for a much needed ride as the first test that this issue is behind me..............hopefully, for good.

Stick.

2016 Granite Gray R1200RS
Haymarket, Va.

these members like the post: Ray B, Boxerboy, DJBee and Lee

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#20 | RE: Keyless Fob ... Covered by Warranty? datum

Sun Aug 11, 2019 5:36 pm (Last edited: Sun Aug 11, 2019 5:37 pm)

Stick. Delighted to hear that your problem is solved but astonished that it took BMW 8 months to come to come up with such a blisteringly obvious remedy! Not impressive at all.

DJBee

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Now taking bets on warped discs. Replaced under warranty or not? � � final days of bumper to bumper warranty on my 2016- ideas of potential problems?

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