clothing and helmet » Shoei Neotec 2 - visor leak

I mentioned in a touring thread that my Shoei Neotec 2 had a minor leak down the inside of the visor in mild to heavy rain but only at speed 65mph+. In fact with the helmet off and sat on the draining board (the helmet not me) I could pour a cup of water over the visor / helmet seal area and there was no leak.

I went back to the place I bought it from, MotoLegends in Guildford and explained the situation, including my static test and asked if there was anything they could suggest. They were brilliant, the guy that I spoke with initially said he was sure that there was (as soon as their expert was free) and if not that they’d help me send it back to Shoei to look at.

It was only a few minutes wait until their expert guy was free, he listen to the situation, then with the visor open took a slip of paper, placed it between the visor and the seal, fully closed the visor and pulled at the slip of paper – using it like a feeler gauge, he said that in his experience the lack of resistance he felt told him that the visor needed to be adjust a fraction closer to the seal. I’d previously looked to see if there was anything obvious on the visor pivot mechanism to achieve this, but could spot it, so was more than happy for him to take it into their backroom and work on it.

Five minutes later he came back and said the adjustment was a really tiny one, less that a 1mm ( < 3/64 inch) and very polite said that the layman, i.e. me, would often adjust by far too much, which would crush the seal (which in itself could result in a leak) and certainly would lead to failure of the seal a few months down the line, which would most definitely leak. I suspect he’s right, if I had have figured out how to adjust it I’d of made it as tight as I could. He also showed me how to correctly lubricate the seal with a drop of the oil supplied in a (small) pot that came with the helmet – which I’d looked at and put back in the box and promptly forgot about when I unpacked the helmet.

Unfortunately I haven’t been able to ride in the same rain / speed conditions since, so I’m unable to confirm the adjustment has worked but it makes engineering sense to me and he said come back again if it hasn’t, but he was very sure it would fix it. I will report back once I've had a ride in the rain.

Best of all, I now have a legitimate helmet maintenance routine, involving rubbing it with lubricant, that I can talk about it in public.

Jason

I too wondered about that little thing of oil.....

Zitat von JasonQ im Beitrag #1

---

I mentioned in a touring thread that my Shoei Neotec 2 had a minor leak down the inside of the visor in mild to heavy rain but only at speed 65mph+. In fact with the helmet off and sat on the draining board (the helmet not me) I could pour a cup of water over the visor / helmet seal area and there was no leak.

I went back to the place I bought it from, MotoLegends in Guildford and explained the situation, including my static test and asked if there was anything they could suggest. They were brilliant, the guy that I spoke with initially said he was sure that there was (as soon as their expert was free) and if not that they’d help me send it back to Shoei to look at.

It was only a few minutes wait until their expert guy was free, he listen to the situation, then with the visor open took a slip of paper, placed it between the visor and the seal, fully closed the visor and pulled at the slip of paper – using it like a feeler gauge, he said that in his experience the lack of resistance he felt told him that the visor needed to be adjust a fraction closer to the seal. I’d previously looked to see if there was anything obvious on the visor pivot mechanism to achieve this, but could spot it, so was more than happy for him to take it into their backroom and work on it.

Five minutes later he came back and said the adjustment was a really tiny one, less that a 1mm ( < 3/64 inch) and very polite said that the layman, i.e. me, would often adjust by far too much, which would crush the seal (which in itself could result in a leak) and certainly would lead to failure of the seal a few months down the line, which would most definitely leak. I suspect he’s right, if I had have figured out how to adjust it I’d of made it as tight as I could. He also showed me how to correctly lubricate the seal with a drop of the oil supplied in a (small) pot that came with the helmet – which I’d looked at and put back in the box and promptly forgot about when I unpacked the helmet.

Unfortunately I haven’t been able to ride in the same rain / speed conditions since, so I’m unable to confirm the adjustment has worked but it makes engineering sense to me and he said come back again if it hasn’t, but he was very sure it would fix it. I will report back once I've had a ride in the rain.

Best of all, I now have a legitimate helmet maintenance routine, involving rubbing it with lubricant, that I can talk about it in public.

Jason

---

[/quote]

I rate Motolegends . They seem to believe in customer service and practise what they preach. Their advice on 'kevlar' riding jeans for my wife and I this last summer was objective and sensible allowing us to make an informed choice.[/quote]

Curious, what was the advice?

I really appreciate the advice that Motolegends puts out on gear. That and their 12 months interest free. My go to clothing dealer.

I'm on my 2nd Shoei GT Air. I suffered visor leaks early on. I didn't realise that the visor needs a firm downward push to fully lock it in place

Yes I should have RTFM!

Zitat von MilesAway im Beitrag #4

---

[/quote]

I rate Motolegends . They seem to believe in customer service and practise what they preach. Their advice on 'kevlar' riding jeans for my wife and I this last summer was objective and sensible allowing us to make an informed choice.[/quote]

Curious, what was the advice?

---

Zitat von andygriff im Beitrag #6

---

Zitat von MilesAway im Beitrag #4

---

---

I rate Motolegends . They seem to believe in customer service and practise what they preach. Their advice on 'kevlar' riding jeans for my wife and I this last summer was objective and sensible allowing us to make an informed choice.

---