Warranty stuff » Garmin Nav VI replacement delays?

Has anyone swapped out there Garmin Nav VI under warranty lately?

I've just shipped my 2nd one back because of the screen problems. Was told the new Nav VI does not have the same problems, but the screen is now like a phone screen so touch screen gloves will be needed. Was also told I'm on a waiting list for the new model which could be two weeks or two to three months. Don't mind using the phone for a week or two, but if a couple of months i expect I will need something more fitting for the job.

If you have swapped out your Garmin for a new model lately, how long did you wait? thx

I have done this and my new one arrived just yesterday, it took about a month from sending the faulty one off.

I have yet to try it out on the bike. Just tried using the touchscreen with bike gloves on and it still responds to touch, it is perhaps a bit less responsive with the gloves on. If the screen is capacitive-sense this could possibly be improved by putting a small amount of conductive material in the end of the glove finger, like a bit of tin foil or something.

Garmin were quick to offer the free replacement and didn't quibble. But supplies of replacement units may be intermittent.

I received my replacement a few weeks ago. It took about six weeks from the first inquiry on the Garmin chat to getting the new one in the mail. The screen and firmware are new, but other than that it behaves just like a NavVI, and works fine with my gloves. Only time will tell if the ghosting issues are a thing of the past.