USA Midwest » Sportland Motorsports, Champaign- BMW Software

I had my 1250RS serviced at Sportland Motorsports on Sep 6 and they couldn't reset the service indicator because the BMW software hadn't been updated. It's been a while since and I haven't heard back from them even after checking. The problem is that the "you must service" window covers everything else and I can't use the various TFT display options. I finally bought an OBD LX and Motoscan for Android and reset the indicator after it had been serviced by Sportland so I could ride the bike. The management is nice enough both new face and old faces and I want to be supportive of the local dealer so I'm inclined to point a finger at BMW Motorrad instead- how difficult can it be to push an update! Any thoughts?

When you say, "BMW software hadn't been updated", are you referring to the workshop equipment software or the bike's software? Sounds to me like your dealer (unofficial BMW it sounds to me) does not have the equipment to reset the service indicator. Resetting with LX/MotoScan does exactly what the official BMW workshop equipment does anyway. Before you did the reset yourself, could you not get rid of the on-screen reminder with a left press on the LH handblebar wheel? This would have at least cancelled the service due indicator until the next startup.

Sorry, I should have been more clear. I was referring to the workshop equipment software. I don't recall trying the wheel beyond using it to access various menus on the TFT. Good tip - thanks.