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#1 | Back button doesn't work datum

Mon Aug 20, 2018 10:26 am

Hi all,

Was loading some routes onto the nav VI yesterday in preparation for sticking some miles on the new bike.

After uploading them and checking they had imported correctly I tried to back out of them back to the main menu but every time I pressed the back button (bottom left) I select the bottom menu option and am then stuck with that meaning I need to power it down and boot it again which if it were on the bike would be a real PITA.

So do I do a factory reset in which case I am guessing I will need to repair my phone / headset and will need to re-install the routes etc.

Anyone else seen this and if so does a reset fix it or do I need to get warranty involved?

Many thanks

Growning old is compulsory, growing up is optional

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#2 | RE: Back button doesn't work datum

Mon Aug 20, 2018 7:29 pm

If I load a route from Trip Planner on my Nav 6, 3 clicks of the back button takes me back to the Where To? screen. Don't know what's wrong with yours, sorry.

Bridgestone 175 Hurricane Scrambler - Royal Enfield 250 Crusader - Norton Atlas 750 (two) - 25 years - F800ST - F800GT - R1200RS

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#3 | RE: Back button doesn't work datum

Tue Aug 21, 2018 11:32 am

Garmin have advised a factory reset so will be doing that later, fingers crossed

Growning old is compulsory, growing up is optional

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#4 | RE: Back button doesn't work datum

Mon Sep 03, 2018 12:46 pm

OK quick update.

I did the factory reset and all was good whilst setting up.

Picked the bike up at the weekend and on a run out yesterday wanted to go back and got the same, dealer will look at it this weekend when it's in for it's 600 mile service

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#5 | RE: Back button doesn't work datum

Tue Sep 11, 2018 2:38 pm

Quick update on the Nav Vi.
My bike had it's 600 mile service on Saturday and the service guys looked at the nav and declared it "not right" so was changed under warranty.
The new one seems to work fine so all good.

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Sena 20s evo and Nav 5 � � Keep an eye on your Nav VI (or V) battery cover....