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#1 | Nav VI and Iphone datum

Mon Jun 18, 2018 11:32 pm

Anybody else stream music and take calls from an Iphone to a Nav VI? It worked perfectly for me from day 1 but has all of a sudden stopped. As far as streaming it still recognizes the Iphone and sees the library and when I hit play the screen shows the progress bar moving like the song is playing but no music comes through my headset. If I switch back to playing the mp3's from the SD Card everything works fine(and all voice prompts from the GPS come through without a problem.) As far as calls, if I try to make a call it sees my Iphone contacts and it rings through but I can't hear anyone and they can't hear me. Same with receiving calls. I see the call coming in but when I accept it we can't hear each other.

When I first got the VI I had an Iphone 6 and upgraded to a 10 but the upgrade was not the issue as it worked fine for a few months this year with the 10. Also, I don't think it was a sw update to either the Iphone or Nav that did it as I made a call to a friend and it worked fine and a few minutes later, on the same trip, it stopped working. I did try unpairing and repairing the Iphone to the Nav VI and that did not solve the issue. Though I don't think the headset is a factor, it's a Sena 10u. Any clues would be much appreciated.

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#2 | RE: Nav VI and Iphone datum

Tue Jun 19, 2018 9:09 am

I have the same issue, iPhone X and nav6 with a sena 30k. I can stream media and hear nav but when I answer a call no audio. I bet if you goto the volume mixer you�ll find phone greyed out like mine is too.

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#3 | RE: Nav VI and Iphone datum

Tue Jun 19, 2018 4:32 pm (Last edited: Tue Jun 19, 2018 4:34 pm)

Zitat von CenterFire im Beitrag #2
I have the same issue, iPhone X and nav6 with a sena 30k. I can stream media and hear nav but when I answer a call no audio. I bet if you goto the volume mixer you�ll find phone greyed out like mine is too.

I didn't even know about the volume mixer, but you're right, I can manipulate the other two but phone is grayed out and at 0. You say you can stream media. Do you mean you can play music from an SD Card in the VI or can you stream music from your phone? If you can only play music from an SD card the issues are identical. As I mentioned, mine had worked perfectly with the exact same setup, software versions, etc, and just stopped working so hoping there's a simple explanation.

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#4 | RE: Nav VI and Iphone datum

Tue Jun 19, 2018 4:58 pm

I stream via Bluetooth using media player. Mine is greyed out at 100%

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#5 | RE: Nav VI and Iphone datum

Tue Jun 19, 2018 6:46 pm

Zitat von CenterFire im Beitrag #4
I stream via Bluetooth using media player. Mine is greyed out at 100%

I realized that after I posted, same here, mine is greyed out at 100%, not 0, as well. My guess is if you tried streaming music from the Iphone you'd have the same result as me. I just emailed customer service at BMW and will post when (if?

)I get a reply.

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#6 | RE: Nav VI and Iphone datum

Wed Jun 20, 2018 3:56 pm

Zitat von ranette im Beitrag #5
Zitat von CenterFire im Beitrag #4
I stream via Bluetooth using media player. Mine is greyed out at 100%

I just emailed customer service at BMW and will post when (if? )I get a reply.

The reply from BMW. "Unfortunately, we're unable to determine why you're unable to stream music or make calls with your Navigator VI. In order to have this determined and any appropriate repair determined, we recommend contacting the service team at your local BMW Motorrad dealer as technical information regarding repairs and maintenance is allocated to the service technicians at our BMW Motorrad dealers. The service team at your BMW Motorrad dealer has the knowledge and expertise to provide you detailed technical support."

Somehow I think my dealer won't be able to help too much with an issue between a Nav VI and an Iphone, so in other words, I'm SOL.

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#7 | RE: Nav VI and Iphone datum

Wed Sep 12, 2018 11:20 pm

Late reply for what its worth. Be wary of how it all connect together - had problems for years until one day..........
Connect your phone to helmet Bluetooth first with bike electrics (and satnav) off, once connected then power bike up and allow satnav to connect. I listen to music on iTunes in background and get satnav routing announcements. Satnav volume is controlled by my helmet volume control and music by volume buttons on iphone itself.
Give it a try - it might work for you too.

Grumpy Goat likes the post

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#8 | RE: Nav VI and Iphone datum

Sun Sep 23, 2018 11:29 am

OK: the first step I get, connect iPhone to Sena 20S with RS poweless. The second step I find somewhat fuzzy: don I connect the iPhone to the BMW Nav VI after power up or do I connect the BMW Nav VI to the Sena 20S after power up.
To be honoust: I gave up completely on connecting the Sena 20S, iPhone 8 and Nav VI. Another issue that bugs me: I can�t start the app Flitsmeister using Siri, it used to work until iOS 9 came through. Ever since Siri says I need to release my iPhone first (but the iPhone is in my pocket and I�m riding a motorcycle so how can I release/unlock the iPhone?). Yeps, I checked settings and according the settings Flitsmeister should accept Siri commands even with the iPhone screen locked...

Mine: 1981 Yamaha Maxim 550, 2001 BMW R1150RS (single spark), 2010 BMW R1200RT (get to use the Mrs's R1200RS pretty much though)

The Wife's: 1982 Honda CM450, 2003 BMW R1150R (Twin spark), 2006 BMW R1200ST, 2015 R1200RS, 2017 R1200RS

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#9 | RE: Nav VI and Iphone (Media Player - iPhone versus Bluetooth) datum

Sat Mar 14, 2020 3:50 pm

Hi All, I was wondering if anyone else has/had a similar issue. I have a BMW Nav VI and iPhone XS. When I connect both under Media Player as iPhone or iPOD, it does work sometimes, but the whole NAV hangs. Maps are displayed with delay, music is hanging or interrupted, it is like the NAV does not have enough memory to process this. When I connect both as simple "Bluetooth", things work fine. Except that you don't see the song info on the NAV.

Maybe not a big deal, but it shouldn't be like this, I assume.

Thanks for any help,
Timo, Belgium

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#10 | RE: Nav VI and Iphone (Media Player - iPhone versus Bluetooth) datum

Sat Mar 14, 2020 11:26 pm

Zitat von Timo im Beitrag #9
Hi All, I was wondering if anyone else has/had a similar issue. I have a BMW Nav VI and iPhone XS. When I connect both under Media Player as iPhone or iPOD, it does work sometimes, but the whole NAV hangs. Maps are displayed with delay, music is hanging or interrupted, it is like the NAV does not have enough memory to process this. When I connect both as simple "Bluetooth", things work fine. Except that you don't see the song info on the NAV.

I connect via Bluetooth and it works correctly. I am not sure what song info you are looking for. I do see the album art but anything other than that is too distracting while riding. I have the iPhone XR.

Regards,
Grumpy Goat
RSWasserboxer.com

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GPS mount ID � � NAV 5 Internal storage full?